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Best Practices for Implementing Automation for SMBs

In today’s overly competitive market, the majority of small and medium-sized businesses of all industries are looking for ways to bring more productivity to their daily operations, cut down their operational costs, earn more profits, and increase customer satisfaction– the best way to achieve that and a lot more is through automation. Even though living without automation in the digital world is practically impossible, a lot of business owners are still hesitant to implement it, as they feel that they would be required to invest too much of their…

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Implementing secure API policy

Implementing secure API policy The concept of APIs has changed dramatically since the early days of programming. Nowadays, APIs represent network connections to application features or database information, and this new role puts increased demands on protecting APIs’ security and safeguarding the information transmitted through APIs. Most businesses are aware of this and try to protect their APIs in one way or another, but not so many actually manage to eliminate all possible types of risk by utilizing best practices in securing their APIs. All…

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Quantum Encryption
05.04.2018
Quantum Encryption

In today’s digital world, data is big business. Almost everything about us – from our home address and credit card details to our location, likes and dislikes – is collected, collated and stored in ones and zeros. It’s the lifeblood of modern economies and the businesses that operate within them. While this digital transformation has brought countless advantages to organizations and consumers alike, it has also attracted the unwanted attention of cyber criminals who wish to commandeer this data and exploit it for their own gain. Such is the…

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8 Trends That Will Shape Queue Management in 2018

1. MOBILE QUEUING ADDS FUEL TO THE CUSTOMER EXPERIENCE RACE. Companies across industries recognize the importance of delivering a positive mobile customer experience and are seeing that mobile can effectively integrate throughout the customer journey--including in the waiting line. From pre-scheduled waits to real-time status updates, notifications, and two-way texting, mobile queuing functionality can cut wait times and improve service efficiency for everything from retail fitting rooms to medical emergency rooms. We expect to see a continued rise in…

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